Bank of Tennessee recently opened its permanent location in the Providence Station area of Mt. Juliet.
"We're very excited to be open and invite everyone to come by and take a look at this remarkable location," said Jason Loggins, Wilson County market president and commercial banking relationship manager. "This is an ideal location for our customers, and it shows Bank of Tennessee's continued commitment to providing outstanding banking service and convenience to Middle Tennessee."
The open lobby area will contain work stations for customer experience officers, according to Roy Harmon, CEO and chairman of the board for Bank of Tennessee.
"The traditional bank layout of a line of employees hidden behind a teller wall will be replaced with a more open, friendly environment," Harmon commented. "The banking industry has changed so much over the past decade with the advancements of technology and other services. While Bank of Tennessee has been a pretty early adopter of these improvements, we are still focused on delivering face-to-face experiences our customers look for.
"Our location in Green Hills was the first to provide this type of interaction between our staff and customers. The feedback has been great, and we are excited to bring it to the Mt. Juliet location.'
The Mt. Juliet branch is also the first Bank of Tennessee location to offer "Drive Thru plus." The service allows customers to drive up to an Interactive Teller Machine (ITM), which looks like a traditional ATM. Customers will then have the option to use the machine as a traditional ATM, or they may interact with a bank teller via two-way video. Personal service hours with "Drive Thru plus" are Monday through Saturday from 6 a.m. until 6 p.m. Traditional ATM service is available 24 hours a day, seven days a week.
Bank of Tennessee will host a grand opening celebration on Thursday, March 30, from 5 until 7 p.m.