Today is Tuesday, September 19, 2017

New service, 911-SAFER, has potential to save lives

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Wilson County Emergency Communications District (Wilson County 911) announces the availability of a valuable new, potentially live-saving service for Wilson County residents and businesses.

Called 911-SAFER, it provides for the entry of a special advisory of your choice into the 911 database which will appear when 911 is called from the applicable wired and/or wireless phone.

Wilson County 911 is a call transfer center. When you call 911, the Emergency Communications Officer will ask “Where is your emergency?” and “What is your emergency?” to determine which emergency service provider should receive your call. Upon verification of your location and the type of emergency service needed, you are immediately transferred to the appropriate emergency service provider for response to your emergency.

The inclusion of these special advisories will aid emergency responders in delivering the most efficient emergency services possible. They will also contribute to improved safety for you, the caller, and the emergency responder.

Examples of 911-SAFER advisories are:

• Resident in wheelchair• Locked entrance gate, key located under planter• Beware – Vicious dog• Call my son at (phone number)• Dialysis patient

Anyone interested in participating in 911-SAFER, provide your special advisory with applicable phone number(s) to WECD at 1611 West Main Street, Lebanon, TN 37087 or by fax number at 443-3911, by email to or through the website at For more information, call Wilson County 911 at 449-7155.

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