Operation Round Up began in 2003 and has distributed more than $6 million into MTEMCs communities. The initiative rounds up members bills to the next highest dollar, with that extra change set aside for worthy causes. It is the responsibility of the Customers Care Board, which is composed of seven MTEMC members, to evaluate grant requests and send the money back to qualifying organizations.
Incoming contributions are tracked by county so the Customers Care Board can do its best to ensure money contributed by members in a certain county goes to that county. Any balances are carried over each month.
MTE Customers Care funds may not be used for political or expressly religious purposes, schools or school-related organizations.